Billing

While it may seem to be a small matter, coverage billing is something which we care a lot about.  Accuracy and attention to detail, both in billing and reporting to insurance carriers, can help immensely in keeping you out of hot water—and that’s a vital part of maintaining a Premier benefit plan. Here’s how we do it—

  • All coverages being administered are combined on to one monthly billing statement.  We have self-administration authority with all of our insurance carriers, so that they will allow us to submit premiums and report eligibility changes on our own forms.  We handle all billing reconciliation and premium payment so you have only one check to write—talk about easy!
  • Our monthly billing statement can be broken down by department, physical location or employee class, with no limit on the number of sub-groups allowed.  There can even be different billing rates applied to each sub-group!  Separate billings can be mailed to separate locations, or they can all be combined into one, with a sub-total for each separate group.

 

 

 

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  • We will actually telephone you each month before we prepare your billing, to make sure there aren’t any last minute changes to be made.  We also hold up on sending out our billing statements until between the 20th and 25th of the month, so as to catch as many coverage changes/terminations as possible.  You are guaranteed credit for any coverage charges made in error, and they will show up on the next month’s bill—not 6 months later!

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6330 East 75th Street, Suite 106, Indianapolis, IN 46250
317-849-3282 * 800-382-5220 * Fax 317-849-3436

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© 2006 Donley & Company, Inc.. All Rights Reserved.